Hello everyone! As stated in the About section of my blog , I am a first time blogger so bear with me as I get to know the in’s and out’s of writing a blog, I promise my blog will become better as i go .
Once again, my name is William Potter I am a first year Business Administration student at Loyalist College. This blog is a part of my Social Media and Emerging Technologies (SMET) component to the course. Business always gets me eager to learn and pumped to start each day. Social media is a big part of my life, as I frequently use one or more social media tools a day and always like to learn about new applications and tools. Social media ranges vastly, but there are a few main websites that immediately come to mind. Most people regularly use Facebook, YouTube, Skype , Windows live messenger , Twitter, G mail. The list could go on forever, but these are the main websites that come to mind. I myself am a big Facebook , YouTube and Skype user. However, since owning an Android phone, I have started using G mail and other Google tools. Even so, that doesn’t even begin to scratch the surface of what can be done or has been done with social media. Some people still don’t use social media; however, these sites have grown over the past few years and don’t show any signs of letting up. Take Facebook and Wikipedia for instance. In this video, http://www.youtube.com/watch?feature=player_embedded&v=ZQzsQkMFgHE it says, “If Facebook were to be a country, it would be the third largest country in the world.” Also: “Facebook tops Google for weekly traffic in the US.” Something else stated in the video I thought was cool, “If Wikipedia were to be made into a book, it would take the average reader 123 years to read it.” So, like it or not, social media is becoming a big part of day-to-day life.
Going into this class, I found myself thinking that social media was mainly websites like Facebook, My Space, You Tube , and Instant messengers. How quickly my outlook on social media changed, even within the first twenty minutes of class. I was shocked to hear about how many different social media tools there are that I had never even heard of before. The things you can do with them are simply amazing. To be honest, I think every business should be connected into social media. I’ll give you a scenario: if you started a shop that repaired cars and you didn’t quite finish or did a poor job, this customer has just tweeted it and now there is a conversation online about your business and its poor service. If you’re not plugged into social media, then you’re not able to defend yourself and your company’s image suffers. So don’t be shy, because social media is a great thing.
This blog will continue to have my assignments within the class, my reflections, and any interesting information / links I find throughout the web. I cannot force anyone to participate in social media; however I can stress the importance of having an online identity , and the ability to bring your customer service to the next level. My goal is to take the most possible knowledge out of this class and apply the skills into making an online brand of myself. Not only for future opportunities, but also to stay on top of social media covering topics I know and care about. In conclusion, I would like to be able to face any situation that comes my way. Whether it be in social media or not, always providing satisfaction to the customers needs.
Have a great day… looking forward to keeping you posted